Performance Management

Course Title Course Language Est.Duration-days Est.Duration-Hours
Executive Strategic Planning & Corporate Performance
Bilingual 3 21

Learning Objective

By the end of the course, participants will have:

  • Shared a common understanding on how performance management systems can be effectively utilized to raise the performance of individuals and teams
  • Enhanced their skills in setting clear expectations and objectively measuring individual performance using objectives and competencies as key measures
  • Identified and practiced some performance management strategies and techniques to enhance
    the performance and motivation in under-performing and high performing team members.

Course Contents

Creating and sustaining high-performance teams

  • Key characteristics of a high performing team
  • Stages of group development
  • Role of team leader in achieving high performance
  • Group ‘shapes’ exercise with review, presentation, individual reflective exercise

The principles of performance management

  • Core elements, principles and benefits of an effective performance management
  • Performance management cycle and purpose of the annual performance review
  • Organizations’ performance appraisal process
  • Quiz, case study quiz, presentation and group discussion

Setting performance measures

  • Objective setting process
  • Setting and communicating performance objectives
  • Identifying core behaviors that drive high performance
  • Presentation, the ‘shoot out’ exercise with facilitated group review, group exercise
    and discussion

Reviewing and assessing performance

  • Reviewing different levels of performance
  • Objectively assessing and rating performance
  • Case study with group learning review and discussion

One to one performance review meetings

  • Structuring performance review meetings
  • Giving constructive and motivational feedback
  • Using questions to help employees review their own performance
  • Presentation, skills practice in small groups, group learning review


Attendees will get training certificate after the completion of the course