Personality Types

Learning Objective

  • Identifying their specific core personality style, core leadership instinct including strengths, blind-spots, and areas for development,
  • Understanding how one’s personality style impacts one’s leadership, interpersonal, communication and problem-solving style,
  • Learning tools and strategies as well as developing a personal action plan to address specific area for development.

Course Contents

Getting to know yourself – What is your personality type?

  • What are your communication preferences?
  • What are your communication tendencies?

Speaking Like a S.T.A.R.

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

Understanding others – What other personality types are out there?

  • What are their communication preferences?
  • What are their communication tendencies?

Active Listening Skills

  • Understanding Active Listening
  • Sending Good Signals to Others

Making allowance for others choice and circumstance

  • Consider your approach:
  • What is the receiver’s choice?
  • What type of message are you delivering?
  • Is sensitivity, personal touch, speed, evidence, privacy or public
  • Acknowledgement most important?
  • Develop strategies for future application

The Questioning Intelligence

  • Open Questions
  • Closed Questions
  • Probing Questions

Understanding Communication Barriers

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

Appreciative Inquiry

  • The Purpose of AI
  • The Four Stages (4D’s Approach)
  • Examples and Case Studies

Paraverbal Communication Skills

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

Mastering the Art of Conversation

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

Moving the Conversation Along

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness

Remembering Names

  • Creating a Powerful Introduction
  • Uh-Oh…I’ve Forgotten Your Name

Non-Verbal Communication

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

Conversational Psychology

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

Influencing Skills

  • Seeing the Other Side
  • Building a Bridge
  • Giving in Without Giving Up

Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together


Attendees will get a training certificate after the completion of the course.

Training Details

Training Fees : K.D 350 (Including Original Material)
Training Days : 20 days (2 days per week)
TrainingDate : Flexible
TrainingTiming : Flexible
TrainingLanguage : English
Material Language : English
Enquiry & Registration : For inquiry and registration please:
Call : 22204171
Whatsapp   65701004
Email :