Stakeholder Management

Course Title Course Language Est.Duration-days Est.Duration-Hours
Stakeholder Management English 2 14

Learning Objective

  • A detailed understanding of the practice of Stakeholder Management
  • Practical Skills in Stakeholder Engagement
  • Effective Communication Skills
  • Improved Negotiation and Influence Skills
  • Increased Emotional Intelligence (EI)

Course Contents

Essential Communication Skills for Stakeholder Management

  • Introduction to Stakeholder Management
  • Understanding the Psychology of Communication
  • The Seven Largest Barriers to Effective Communication
  • How to remove these barriers?
  • Why listening is more important than talking?
  • The Emotional Intelligence (EI) Skills needed for Management

Stakeholder Management

  • Key Stakeholder Management Definitions
  • Identifying Your Stakeholders
  • Stakeholder Analysis
  • The 3-Step Approach to Effective Stakeholder Management
  • Anticipating Your Stakeholder likely Needs
  • Developing Ongoing Business Relationships

Influencing Skills

  • The Tools of Influence
  • Neuro-scientific Communication
  • Reciprocity: Give and Take
  • The Importance of Commitment & Consistency
  • How Social Proof Influences Behavior?
  • Liking, Authority & Scarcity

Negotiation Techniques and Practice

  • Coleman Raider “Bare-Bones” Model
  • Negotiating Styles Assessment
  • Create The Ideal BATNA
  • Introduction to Reframing Techniques
  • Cultural Differences that Affect Negotiation
  • Negotiating Styles, Tactics and Overcoming Deadlock

Essential Skills for Stakeholder Management

  • Managing Stakeholders Successfully
  • The Power of ‘Agile’
  • Practical People Engagement
  • The Power of Empathy
  • Running Effective Stakeholder Meetings
  • Personal Action Planning


Attendees will get a training certificate after the completion of the course.