People Management

Course Title Course Language Est.Duration-days Est.Duration-Hours
People Management Bilingual 2 14

Learning Objective

Having skilled and effective managers is crucial to any organization’s success. This course will help you understand the role of the manager and the responsibilities this carries, as well as your own approach to working with others and leading a team.
After this course, you will be able to:

  • describe the modern manager’s role
  • identify your preferred management style and its impact on your team and organization
  • explore tools and techniques to manage yourself, what motivates you and how to self develop
  • explore tools to effectively manage, support, motivate and develop your team
  • apply the principles of assertive communication, delegation and giving feedback
  • outline a development plan to maximize learning from the programme
  • explore management theories and how to flex your management style
  • recognize the characteristics of effective teams and how to motivate different individuals
  • explain the life cycle of a team and the challenges of managing dispersed teams
  • explains some tools to manage change

Course Contents

Managing Oneself

  • What’s different about managing people (Moving on to Managing People)
  • The roles & responsibilities, and complexities of the manager
  • Explore tools and techniques to manage oneself
  • ‘What makes you tick’; major motivational theories and what this means for the individual manager and their direct reports
  • Establishing a personal responsibility for self-development, constructing a development

Getting the Job Done & Managing the Individual

  • Practicing using tools and techniques to manage day to day work
  • The role of assertive communication in getting the job done and managing others
  • The principles of induction, supervision, and appraisal (cycle)
  • Good practice in setting objectives and delegating, and how these support the
    performance management cycle
  • Practicing setting objectives
  • The role of the manager in identifying learning needs
  • Creating a template for 1:1 discussion
  • The role of giving (and receiving) feedback in managing performance
  • Practicing giving feedback through role-plays

Managing the Team

  • Management theories as a means to understand natural management styles and their effects on the individual
  • The need to vary management styles to the motivational and development needs of different individuals and situations
  • How to motivate the poor and good performer
  •  The need to foster a positive team atmosphere
  •  The contribution of all team members with their different team styles
  • The life cycle of a team
  • Consensus decision making – its advantages and disadvantages and its role
  •  The challenges of managing a virtual or dispersed team
  •  Tools and techniques to manage change


Attendees will get a training certificate after the completion of the course.